Privacy Policy

Who we are.

Record Division Ltd, Unit NB3, The Old Malthouse, Little Ann Street, Bristol BS2 9EB. Contact: bookings@record-division.uk or 0117 486 7225.

What we collect.

When you send an enquiry, we collect your name, email, phone number (optional), artist or band name and project details. When you book a rehearsal, our booking system (Acuity Scheduling) collects your name, contact details and payment information. Our website also uses cookies, including analytics cookies, but only if you accept them.

Why we use it.

To reply to your enquiry, to quote for and manage your sessions, to take payment, and to understand how people use our website. We rely on your consent (cookies), on steps taken before entering a contract (enquiries and bookings) and on our legitimate interest in running the studio.

Who we share it with.

Only the services that run our website, bookings and email: Squarespace (website and forms), Acuity Scheduling (bookings and payments) and Google (email). We never sell your data.

How long we keep it.

Enquiries that don’t lead to a booking are kept for up to 12 months. Client and booking records are kept for as long as we need them for accounting, normally 6 years.

Your rights.

You can ask to see, correct or delete your data, or object to how we use it, by emailing bookings@record-division.uk. If you’re unhappy with how we’ve handled it, you can complain to the Information Commissioner’s Office (ico.org.uk).

Cookies.

You can change your choice at any time using the Cookie Preferences button on the site.